The first step to resolve the issue is to try troubleshooting to check what Windows reports.
If status is ‘Not connected’‘, then follow the steps given below.
Follow the steps to flush DNS.
If the problem still persists, try turning off your router or modem and your computer, wait for 20 minutes and then turn everything back on.
If you are connected on the network, but still you are unable to access the Internet, then you need to check whether the firewall protection is active or not. It is recommended in XP by Microsoft that you should never have two firewalls active at the same time. Try disabling one of the firewall and check whether you can connect to the Internet or not.
Try undoing the changes that you have recently made on your computer. If you have installed new OS, then you must download the corresponding network driver.
Check the network adapter card whether it’s functioning or it. Most of the time its due to the faulty network card which causes the connection failure. Try downloading the updated version of the driver. After following the above-mentioned instructions the local connection problem will be resolved.
- Click Start go to control Panel, and open Network Connections or Network and Sharing Center
- Find and Right click on the active Local Area Connection and choose Properties
- Check the Connection Status field and see what it shows and follow the steps accordingly.
- Check you network cable, router or modem network and power cables.
- Check router or modem connection status (power and internet indicators)
- Try a different network adapter (usb, wireless etc.)
Follow the steps to flush DNS.
- Click Start and go to Run and type cmd and hit enter to open the command prompt or Go to Start then to All programs select Accessories and Command prompt
- Type ipconfig /flushdns: and hit enter
- After flushing check if problem persists. If it does, check the modem/router connection status indicators.
- Type ipconfig /release in the command window and hit enter
- Type ipconfig /flushdns and hit enter
- Type netsh winsock reset hit enter
- Type netsh int ip reset c:\resetlog.txt and hit enter
- Type netsh int reset all and hit enter
- Type netsh routing reset all and hit enter
- Type netsh routing dump and hit enter
- Plug in network cable and turn on router/modem
- Wait for few minutes
- Type ipconfig /renew and hit enter.
If the problem still persists, try turning off your router or modem and your computer, wait for 20 minutes and then turn everything back on.
If you are connected on the network, but still you are unable to access the Internet, then you need to check whether the firewall protection is active or not. It is recommended in XP by Microsoft that you should never have two firewalls active at the same time. Try disabling one of the firewall and check whether you can connect to the Internet or not.
Try undoing the changes that you have recently made on your computer. If you have installed new OS, then you must download the corresponding network driver.
Check the network adapter card whether it’s functioning or it. Most of the time its due to the faulty network card which causes the connection failure. Try downloading the updated version of the driver. After following the above-mentioned instructions the local connection problem will be resolved.